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What’s On/Influencer

5 min read

UGC or influencer posts: what is your brand buying?

The two are often mentioned together, but commissioning UGC and booking an influencer are different purchases. Knowing which one your brief calls for changes the budget, the contract and how you measure the result.

A flat lay of a phone, a coffee and a ribbon on a white desk

"We need some creator content" is one of the vaguest lines a marketing brief can contain. It might mean a well-known creator posting about your product to their own followers. It might mean a batch of short product videos, made by creators whose names never appear, that you run as ads. Both involve creators. They are different things to buy, and confusing one with the other is a reliable way to waste a budget.

What each one is

Influencer content is made by a creator and published on the creator's own account, to the creator's own audience. You pay for the content and, above all, for the attention that comes with it: the creator's reach, their credibility with the people who follow them, and the fact that the recommendation comes from someone those people chose to listen to.

UGC, short for user-generated content, once meant posts customers made on their own initiative. It now also covers content a brand pays creators to make without posting it to their own followers. The creator films a product video, and the brand runs it as an ad or on its own channels. You are paying for the content and the right to use it. The creator's audience is not part of the deal.

Book an influencer and you are buying an audience. Commission UGC and you are buying content, and the right to use it.

Let the objective decide

Start from what you need to achieve rather than from the format. If people need to hear about your brand from someone they trust, in a market where you are new, influencer content does something UGC cannot. Its value lies in who says it and who hears it.

If you already have an advertising budget and need a steady supply of videos that feel native to the platform, UGC is usually the better fit. You control where the content runs, you can test versions against one another, and you are not limited by the size or mood of one creator's audience.

  • Launching a new brand or product in a market: influencer content, for credibility.
  • Keeping a paid social account supplied with fresh creative: UGC, for volume and control.
  • Product pages, marketplace listings and email: UGC, for content you can reuse.
  • An event or opening that needs people through the door: influencer content, for the local audience.

Plenty of campaigns use both. A small group of creators post to their followers, and the best performing pieces are then licensed for the brand's own ads. That works well, provided the licence is agreed at the outset rather than after a video has done well.

With UGC, the rights are the product

In an influencer deal, the fee usually covers the post on the creator's account, and any reuse by the brand is a separate right. In a UGC deal, the rights are what you are buying. Either way, the agreement needs the same four things in writing: the channels, the territory, the length of use and whether edits are allowed.

A UGC agreement should also say how many versions are delivered, whether raw footage is included, whether you may cut the video into shorter edits, and whether you may add subtitles, music or your own end frame. The creator normally keeps ownership and the brand buys a licence, so the licence terms are what you are really paying for.

Whitelisting is a separate matter again. Running ads under the creator's own name is a further right with its own price, and it brings the creator's reputation back into the arrangement.

Disclosure differs, but never disappears

An influencer post is advertising published by the creator, so it needs clear disclosure: the platform's paid partnership tool where there is one, and a label such as "Ad" at the start of the caption or on screen. In the UAE the creator needs an advertiser permit from the National Media Authority, and content aimed at Saudi Arabia needs a Mawthooq licence.

UGC that runs from your own account is already your advertising, and appears as such. The care needed is different: content must not mislead, so a paid creator should not be presented as an ordinary customer describing an experience they did not have. If a UGC video is later run under the creator's name, or posted on their account, treat it as influencer advertising, with the disclosure and permit checks that go with it. Where it is unclear whether a permit applies, ask the regulator rather than assume.

Two different pricing logics

Neither has a published price list in the Gulf, so treat any figure you hear as one supplier's habit rather than a market rate. What you can compare is how each price is put together.

An influencer fee rests mainly on reach and engagement: how many people the creator can put your content in front of, and how closely those people pay attention. Usage, exclusivity and whitelisting are added on top. A UGC fee rests on the content itself: the number of videos, the versions and edits, the production effort and the usage you want. Follower count matters much less, and sometimes not at all.

That changes the comparison you make. For influencer content, work the fee back to a cost per thousand impressions or per engagement, using the creator's recent posts. For UGC, compare the cost per usable video with what the same creative would cost to produce another way, and with how long it can run before it wears out.

Measure each by its own yardstick

Influencer content is judged on what it earned: reach, engagement and, where a code or tracked link was agreed, sales. UGC is judged on how the ads it supplied performed, and that lives in your ad account rather than in the creator's insights. Adding the two into a single total hides which part of the budget did the work.

Whichever you choose, record the rights and their end dates alongside the campaign, where your marketing team and whoever buys your media can both see them. The decision itself is made at the brief, and it shapes everything that follows.

Not sure whether your next brief needs creators with an audience or content you can run for months? Talk to ALXO, and we can think it through with you before any money is committed.